Find quick answers to the most common questions about our products and services
Standard delivery takes 5-7 business days, express delivery takes 2-3 business days, and premium delivery takes 1-2 business days. Delivery times may vary based on your location.
Currently, we only ship within India. We are working on expanding our shipping network to include international destinations.
Once your order ships, you'll receive a tracking number via email and SMS. You can track your order by logging into your account or using the tracking number on our website.
If you receive a damaged package, please do not accept delivery and contact us immediately. We'll provide a prepaid return label and ship a replacement.
We accept returns within 7 days of delivery for items in original condition. Custom and personalized items cannot be returned unless defective.
Refunds are processed within 5-7 business days after we receive your return. It may take 3-10 business days to appear in your account.
Return shipping is free for defective or wrong items. For other reasons, customers pay return shipping costs.
Yes, you can choose to exchange an item during the return process. Exchanges are subject to product availability.
We use high-quality PLA and ABS filaments for our 3D prints, ensuring durability and fine detail. Each piece is carefully crafted and quality-checked.
Yes, many of our products can be customized. Look for the 'Customizable' badge on product pages. Custom items may take 3-5 business days to process.
Keep your collectibles in a cool, dry place away from direct sunlight. Clean gently with a soft cloth. Avoid exposure to extreme temperatures or moisture.
If you receive a defective product, contact us within 24 hours of delivery. We'll provide a prepaid return label and ship a replacement at no cost.
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets including Paytm, PhonePe, and Google Pay.
Yes, we use industry-standard SSL encryption and secure payment gateways to protect your payment information. We never store your card details.
Yes, we offer EMI options through our payment partners for orders above ₹3,000. EMI options will be displayed during checkout.
You can cancel your order within 2 hours of placement if it hasn't shipped yet. For custom items, cancellation must be requested within 1 hour.
You can create an account by clicking 'Sign Up' in the top right corner. You can also sign up using Google or Facebook for convenience.
Click on 'Forgot Password' on the login page. We'll send a reset link to your registered email address.
Log into your account, go to 'My Profile', and update your address information. You can also add multiple addresses for convenience.
You can modify your order within 2 hours of placement if it hasn't been processed yet. Contact our customer support for assistance.
Can't find what you're looking for? Our support team is here to help you 24/7.