HOT
Free Express Shipping on orders above ₹999
Shipping Policy
Fast, reliable shipping for your LayerLords collectibles
Shipping Information
At LayerLords, we understand that you're excited to receive your 3D-printed collectibles. We strive to process and ship all orders as quickly as possible while ensuring your items arrive safely and in perfect condition. Our shipping process includes careful packaging to protect your collectibles during transit, and we provide tracking information so you can monitor your order's journey to your doorstep.
Order Processing
• Orders are typically processed within 1-2 business days • Custom or personalized items may take 3-5 business days to process • Orders placed after 2:00 PM IST will be processed the next business day • Weekend and holiday orders will be processed on the next business day • You will receive an email confirmation once your order ships
Shipping Destinations
We currently ship to all major cities and towns across India. Shipping times and costs may vary based on your location: • Metro Cities: 2-5 business days • Tier 2 Cities: 3-7 business days • Rural Areas: 5-10 business days • Remote Locations: 7-14 business days Please note that delivery times may be extended during peak seasons or due to unforeseen circumstances.
Shipping Costs
Shipping costs are calculated based on your location and the shipping method you choose: • Free shipping on orders above ₹999 • Standard delivery: ₹99 for orders below ₹999 • Express delivery: Additional ₹100 • Premium delivery: Additional ₹200 All prices include GST and are clearly displayed during checkout.
Package Tracking
Once your order ships, you will receive: • A shipping confirmation email with tracking number • SMS updates on major delivery milestones • Real-time tracking through our website or courier partner's website • Delivery notification when your package arrives You can track your order by logging into your account or using the tracking number provided in your shipping confirmation email.
Delivery Instructions
To ensure smooth delivery: • Provide a complete and accurate shipping address • Include a contact phone number for delivery coordination • Specify any special delivery instructions during checkout • Ensure someone is available to receive the package • Have a valid ID ready for package collection if required If no one is available to receive the package, our courier partner will attempt delivery again or leave a pickup notice.
Damaged or Lost Packages
While we take every precaution to ensure safe delivery, occasionally packages may be damaged or lost in transit: • Inspect your package upon delivery before signing • Refuse delivery if the package appears damaged • Contact us immediately if you notice any damage • We will work with our courier partner to resolve issues • Replacement or refund will be provided as appropriate Please take photos of any damage and keep the original packaging for claims processing.
International Shipping
Currently, we only ship within India. We are working on expanding our shipping network to include international destinations. Please check back for updates on international shipping availability.
Contact Information
If you have any questions about shipping or need assistance with your order, please contact us: Email: care@layerlords.com Phone: +91 7478870112 Address: Santi Valley, Guwahati, Assam 781033, India Our customer support team is available Monday to Friday, 9:00 AM to 6:00 PM IST.
Last Updated
This shipping policy was last updated on August 17, 2025.